Courtesy Transportation Program

The Courtesy Transportation Program (CTP) — also known as the Courtesy Vehicle or Loaner Program — provides customers with temporary transportation using vehicles that are part of a dealership’s service loaner fleet. These vehicles are considered new demonstrator units, meaning they have been lightly driven but remain classified as new for sale purposes. CTP vehicles offer significant value to customers because they often qualify for all new-vehicle incentives from the manufacturer while also being discounted further due to their limited use. This gives buyers the opportunity to purchase a nearly new, well-maintained vehicle with full factory warranty coverage at a notably reduced price. For service customers, the program ensures convenience and mobility while their own vehicle is being serviced, creating a smoother and more comfortable ownership experience.

The original factory warranty on CTP units starts when they're placed in service. Please ask one of our professionals for details.

They remain under our care and supervision to ensure the highest quality.

Customers will be able to drive the newest Chevrolet GMC vehicles in a hassle-free, no pressure environment while their vehicle is being serviced.

Frequently Asked Questions

What is a Chevrolet GMC Courtesy Transportation vehicle?

Chevrolet GMC Courtesy Transportation Program vehicles are part of our service loaner fleet used to provide customers with temporary transportation while their vehicle is being serviced at Spruce Pine Chevrolet GMC. These vehicles are new demonstrator units—lightly driven but still classified as new for sale purposes. They're typically current or previous model year vehicles with low mileage that have never been titled to a retail customer.

What are the benefits of purchasing a Chevrolet GMC Courtesy Transportation vehicle?

Chevrolet GMC Courtesy Transportation vehicles offer exceptional value with significantly reduced pricing due to their limited use as loaner vehicles. These units may still qualify for manufacturer incentives, providing even greater savings opportunities. They are no more than two model years old and are maintained at our dealership while in the loaner program, ensuring they meet the highest quality standards. You get a nearly new, well-maintained vehicle at a notably reduced price compared to a brand-new unit.

When does the warranty start on a Chevrolet GMC Courtesy Transportation vehicle?

The original factory warranty on Chevrolet GMC Courtesy Transportation units starts when they're placed in service as loaner vehicles. For specific warranty details and information on remaining coverage for any Courtesy Transportation vehicle, contact our sales team for complete information.

What is a Chevrolet/GMC Courtesy Transportation Vehicle?

These are current‑model and new Chevrolet or GMC vehicles used as VIP courtesy loaners or rentals for customers whose vehicles are in service, then retired and sold with low miles and remaining factory warranty.

Who is eligible to use a Chevrolet/GMC courtesy vehicle?

Courtesy transportation is generally available to retail or lease customers when their vehicle requires qualifying warranty repairs within the New Vehicle Limited Warranty or powertrain coverage, subject to dealer policy.

How long can a customer keep a courtesy vehicle during service?

GM program language typically allows rentals up to about five days per repair visit without special authorization, with longer terms requiring additional approvals.

What are the benefits of buying a retired Chevy/GMC courtesy vehicle?

Retired CTP units usually offer:

• Low mileage and dealer‑maintained condition.
• Remaining factory warranty and available rebates.
• Pricing below comparable brand‑new units while still feeling like new.

Do retired Chevrolet/GMC courtesy vehicles get extra incentives?

GM often supports "retired courtesy transportation" vehicles with incremental incentives or CCR, as long as they meet minimum time‑in‑service and mileage requirements; exact offers vary by month and model.

What types of courtesy options can a GM dealer offer?

Dealers can provide shuttle service, rental courtesy vehicles, or even public‑transportation reimbursement, depending on the store's implementation of the program.

When does the factory warranty coverage begin for CTP vehicles?

The factory warranty coverages including the 36-month/36,000-mile basic limited warranty and 5-Year/60,000-miles powertrain coverage begin on the day dealer places the vehicles in CTP program. There are extended coverages available for clients looking for longer terms. Please ask dealer for details.